Chagne / Cancellation of order

Reservations and Cancellation Terms – SEASONS HOTEL
1. The Conditions
Reservations and cancellations from SEASONS HOTEL - . and its affiliates ("Company) are subject to the following terms ("Reservation Terms"), the Terms of Use at www.SEASONS.co.IL/terms-and-conditions and the Privacy Policy at www.SEASONS.co.IL /privacy-policy. If you do not agree with any of these terms you are requested not to make a reservation.
 
The terms of the reservations may change from time to time and at the sole discretion of the Company without prior notice. The modification will not apply to a reservation that has already been placed before the modification was made. In the event of a material change, the Company shall notify you by email or by posting a notice on its website. Prizes, publications and promotions are subject to the relevant terms of the promotion or publication, as they appear on the services.

2. Reservation of Vacation Packages
The credit card details entered through the website are for the sole purpose of securing the reservation. The actual charge of the credit card will be done only upon arrival at the hotel.
At the end of the reservation process, the customer will receive an automatic e-mail confirming the reservation. The customer must print the contents of this confirmation and bring it to present at the reception.  

3.Terms and Conditions

1. The NIS prices on the website include VAT. The NIS prices on the English website do not include VAT and are intended for foreign citizens only. Israel citizens who make a reservation in NIS price at the English website will be required to pay the additional VAT on top of the reservation price. Customers who are not Israeli but hold foreign citizenship will be allowed to book vacation packages through the  English site in NIS according to the latest price list for the reservation period.
2. The Chain may change the Reservation Terms of the vacation packages and the prices of the packages at any time at its sole discretion.
3. The number of rooms in the Chain's hotels is limited and the reservation of vacation packages is based solely on availability.
4. The guest's stay at the hotel will begin on the day of arrival START FROM  15:00 and until 11:00 on the day of departure. On Saturdays and holidays the receipt of the rooms is about an hour after the end of the Sabbath or holiday.
5. Arrival and/or departure not before (for arrival)/after (for departure) the aforesaid hours, is subject to prior approval by the hotel management and involves an additional fee.
6. "Baby" - those up to two (2) years old. "Child" - between 2-16years.
7. Reservation of vacation packages and accommodation at the hotel will only be possible for adults over the age of 18. Accommodation for minors under the age of 18 will only be possible if accompanied by an adult over the age of 21.
8. The images on the site are for illustration purposes only and do not bind the Chain in any manner whatsoever.

 

1. Cancellation Policy
2. Cancellation fee during regular season:
3. Reservation may be cancelled up to 48 hours prior to arrival date.
4. . A guest who cancels accommodation less than 48 hours before arrival will be charged for one night per room booked, based on the booked board
5.  Cancellation fee during Jewish holidays as well as the month of August:
6. A customer who cancels his reservation (or makes a change in the date of stay) up to 14 days before the date of arrival at the hotel will not be charged a cancellation fee.
7. A guest who cancels a vacation reservation less than 14 days before arrival will be charged the full cost of the reservation.